The products ordered on Faber Chimica’s B2B shop are delivered through partner express couriers. Faber Chimica reserves the right to assign the shipment to the more fitting courier.
The confirmed orders are dispatched once the payment is received. The orders are dispatched from our warehouse from Monday to Friday generally between 42 to 72 hours after the confirmation of the payment. With the exception of special circumstances, holidays, and company closing days.
The delivery of national orders happens from Monday to Friday and it takes between 48 to 72 hours for the order to be dispatched. When shipping internationally please allow 3 to 5 working days for the order to be delivered. With the exception of special circumstances, holidays, and company closing days.
To facilitate the courier delivering the order, please while completing the order, specify in the “notes” section all the necessary information for the delivery.
Attention: We recommend to check the condition of the package once the items are delivered and to ensure that the box is not wet or damaged. If this is the case sign the package “with reserve” (conditionally accept) allowing us to replace the damaged items.
SHIPPING COSTS:
ITALY - SAN MARINO - VATICAN CITY
Free shipping on orders of € 400 or more
ADR surcharge: € 15
Surcharge for destinations that are difficult to reach: € 25*
*The list of zip codes of the difficult to reach areas are available upon request
SHIPPING COSTS:
AUSTRIA - BELGIUM - FINLAND - FRANCE - GERMANY - LUXEMBURG - PORTUGAL - SWEEDEN - CROATIA - DENMARK
ADR surcharge: € 15
SHIPPING COSTS:
BULGARIA - CZECH REPUBLIC - ESTONIA - LATVIA - LITHUANIA POLAND - ROMANIA - SLOVAKIA - SPAIN - SWITZERLAND - HUNGARY
ADR surcharge: € 15
Shipments to countries that are not part of the European Union may be subject to the payment of customs duties upon delivery of the goods. Payment of customs duties is the responsibility of the buyer.
SHIPPING COSTS:
GREECE - ENGLAND - IRELAND - NORWAY - HOLLAND - SLOVENIA
ADR surcharge: € 15
Shipments to countries that are not part of the European Union may be subject to the payment of customs duties upon delivery of the goods. Payment of customs duties is the responsibility of the buyer.
SHIPPING COST:
CYPRUS - MALTA
Shipments by air, ADR goods not available for purchase.